Conditions d’utilisation

 

OVERVIEW

Welcome to Atelier Amarée.

This website is operated by Atelier Amarée. Throughout the site, the terms “we”, “us” and “our” refer to Atelier Amarée.

By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service, including our Privacy Policy (/policies/privacy-policy), Refund Policy (/policies/refund-policy), and Shipping Policy (/policies/shipping-policy).

If you do not agree to these Terms, please do not use our website or services.

1. PRODUCTS

We make every effort to display our products, colours, descriptions and images as accurately as possible. However, product colours may vary slightly depending on your screen, lighting, device settings, and natural hair undertones.

Atelier Amarée reserves the right to modify, discontinue, or limit the availability of any product at any time without notice.

2. ORDERS

By placing an order, you agree that all information provided is accurate and complete.

Atelier Amarée reserves the right to accept, refuse, cancel, or modify any order at our discretion. Once an order has been confirmed, we may not be able to accept cancellation requests.

All purchases are subject to our Refund Policy: /policies/refund-policy

3. PRICES & PAYMENTS

All prices are listed in the currency displayed at checkout.

Prices, promotions and offers may change at any time without notice. Taxes, shipping fees, duties, customs fees or import charges may apply and are the responsibility of the customer unless otherwise stated.

4. SHIPPING & DELIVERY

Shipping times are estimates and are not guaranteed.

Atelier Amarée is not responsible for delays caused by shipping carriers, customs processing, weather conditions, holidays, or circumstances beyond our control.

Please refer to our Shipping Policy for full details: /policies/shipping-policy

5. RETURNS & REFUNDS

Due to hygiene reasons, hair extensions may only be returned if they are unused, unworn, unopened, and in their original packaging with all seals, ties and tags intact.

Please review our Refund Policy before placing your order: /policies/refund-policy

6. PRODUCT CARE

Hair extensions require proper care and maintenance. Atelier Amarée is not responsible for damage caused by improper washing, colouring, bleaching, heat styling, installation, removal, or use of unsuitable products.

We recommend consulting a professional stylist for colouring, toning, installation and maintenance.

7. INTELLECTUAL PROPERTY

All content on this website, including images, text, logos, graphics, product names, designs, videos and branding, is the property of Atelier Amarée or its licensors.

You may not copy, reproduce, distribute, modify, publish or use any content from this website without our written permission.

8. THIRD-PARTY SERVICES

Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services.

We may also use third-party tools, apps or services. We are not responsible for the content, policies, or practices of any third-party websites or services.

9. PRIVACY

Your personal information is handled according to our Privacy Policy: /policies/privacy-policy

By using our website, you agree to the collection and use of your information as described in that policy.

10. ERRORS & OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping times, availability or other details.

We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, at any time and without prior notice.

11. PROHIBITED USES

You agree not to use our website or services for any unlawful purpose, to violate any laws, to infringe upon our intellectual property rights, to transmit harmful code, to collect personal information from others, or to interfere with the security or functionality of the website.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Atelier Amarée shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from your use of our website, services, or products.

Our products and services are provided “as is” and “as available” without warranties of any kind, except where required by law.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Atelier Amarée, Shopify, and our partners, employees, service providers and affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.

14. GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of the Province of Québec and the applicable laws of Canada.

Any dispute arising from these Terms shall be subject to the jurisdiction of the courts of the Province of Québec, Canada.

15. CHANGES TO THESE TERMS

We reserve the right to update, modify or replace any part of these Terms of Service at any time by posting updates on our website.

Your continued use of our website following any changes means that you accept those changes.

16. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:

melre@atelieramarée.com